At Mini Teens, we take pride in offering the best refund policy in Pakistan. We understand the importance of customer satisfaction and strive to ensure that every purchase from our store is a positive experience. With our 14 Days No Questions Asked Return, Exchange, and Cashback Policy (except for promotional items), you can shop with confidence knowing that your investment is protected.

Unlike other stores, we even offer exchanges on promotional items during the promotional period. We believe that our customers deserve the flexibility to make the right choice without any hassle or limitations.

At Mini Teens, we value every penny our customers spend and want to make sure it is well-spent. That's why we have implemented a strict refund and exchange policy. We will gladly offer a refund or exchange on items that are in new condition, unworn, unaltered, and free of any damages caused by the customer.

How to Request a Refund or Exchange

Requesting a refund or exchange at Mini Teens is quick and easy. Simply follow these steps:

Step 1: Call or Whatsapp us at 03012770111 during our shop hours and inform us about your exchange or refund request. Our dedicated customer service team will guide you through the process and address any concerns you may have.

Step 2: Send the product(s) that you wish to refund or exchange to our mailing address: Shop No G-29 City towers Block 5 Main University Road Karachi. Please ensure that the items are securely packaged to prevent any damage during transit.

Once we receive the returned items, our team will inspect them to ensure they meet our refund and exchange criteria. If everything checks out, we will process your refund or exchange as per your request.

At Mini Teens, we are committed to providing a convenient and hassle-free shopping experience. If you have any further questions or require assistance, please do not hesitate to contact our customer service team. We are here to help!